Q: Why should I move my website? What does website migration entail?
A: When your present hosting provider can no longer satisfy the necessities of your web site, or when you face regular downtime, or if you are made to wait for hours for the help desk staff to respond to you, it may be a good idea to swap your web hosting provider, i.e. to move all the files for your websites together with your databases from your current provider to your future provider. At PrincetonStar StudioPlus+, we are aware that this can often be difficult & time–consuming. This is why we’ll do all that for you for free!Our skillful technical staff representatives will transfer your web site content from your current hosting provider to us. Our technicians have broad experience with website migration and are able to handle anything – from a typical WordPress–powered blog or Joomla™ CMS–based site, to a highly elaborate, custom–made web app.
Q: How long will it take for my web site to be migrated to your platform?
A: There are lots of variables to take into consideration – the overall number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Yet, we do our best to perform all website migrations within a 48–hour time window. Smaller websites are migrated much faster – usually within 24 hours.
Q: My privacy is important to me. What details do you need?
A: We will need the login information for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my site be offline during the transfer?
A: Your website will continue to work exactly like it did before with your former web hosting provider. Once we are done with the migration, your site will be configured to work on our web hosting platform and we will ask you to preview it. If it is working properly, all you will have to do is update the name server records for your domain. Your website will be transferred to us with no downtime whatsoever.
Q: Will my current web hosting provider find out that I’m leaving them?
A: No. We will never touch base with your web hosting provider about anything. They will not be aware of the website migration either.
Q: Does it matter what platform my current hosting provider is using?
A: We support all Linux–driven hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.