Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section incorporated into PrincetonStar StudioPlus+’s Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might chance upon, they are written by our support team of practiced techs.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly illustrate how you can troubleshoot a typical issue connected with your Linux website hosting plans account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock technical support service and a one–hour support ticket response guarantee. Our skilled tech support engineers will be available 24–7–365 to attend to your queries and to deal with any problem that you may possibly have. Simply send a helpdesk ticket from the Help Center and we’ll respond back to you instantly.