A 99.9% Server Uptime
We have set up our website hosting platform using stable hardware components and strongly tweaked software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our machines to guarantee optimal safety and stability. We have set up a number of DDoS prevention mechanisms in addition to very powerful firewalls to make sure our network is invincible and secure.
Our Linux website hosting plans plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is important to also build your own network architecture. This is the reason why we built a custom–configured internal network in all our datacenters. Based on enterprise–class Juniper routers and switches, our internal network allows for super–fast data transfer rates and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, no matter which web hosting package you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not content with our web hosting services, or if you think that they are inadequate, or if you decide that you want a Linux VPS servers instead of a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control over your domains even if you close your hosting account with us.
24/7 Technical Support
In case you own a web hosting firm, your support engineers are of paramount importance. This is the reason why we’ve diligently hand–picked a very experienced team of customer service technicians, each with many years of experience behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All helpdesk tickets are responded to in under one hour and our average response time is below 20 minutes!