Live Chat Support in Website Hosting
Together with the telephone and ticket support, our company provides live chat support too. You're able to contact us every day, including holidays and weekends, and we will give you more information about the Linux website hosting plans that we provide in case you are not a customer yet, or about common and billing questions in case you already have a user profile. Although for strictly tech matters you will have to open a ticket to the tech support team, as such issues need extra time to be resolved, you can still get in touch with us on our live chat for some technical information. To give you an example, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot a number of problems, saving you a lot of time. Even when our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is designed for all of our prospective and active clients. In case you're searching for a new website hosting account, you are able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting plans in order to choose the perfect plan for your sites. If you already own an account with us, we'll support you in a timely manner with general, billing and first-level techmatters. Even though in certain cases you'll have to open a support ticket as there are problems that cannot be resolved through a live chat, we will be able to assist you with various common tasks, for instance installing an e-mail account in an e-mail client or redirecting one domain to another. As a result, you'll enjoy prompt support and you will save many hours.